Patient Registration and List Management at Napier Road Surgery
Napier Road Surgery currently maintains a patient list of approximately 3,100 patients, which is above the national average for the number of full-time GPs. To help support this demand, we have expanded our team to include a pharmacist, pharmacy technician, and a Practice Nurse. Everyone at the practice works hard to maintain a high standard of care for all our patients.
We have a statutory duty to our staff to prevent burn out and to our existing patients to avoid errors and maintain high standards of care. We do, therefore, have to manage the list size which means limiting the number of new registrations to match the number of patients leaving the list and asking patients who move out of area to register elsewhere.
New Registrations
We are currently accepting around 30 new registrations per month, in agreement with the ICB. This number may slightly increase depending on monthly patient deductions.
Registrations are processed on a first-come, first-served basis.
We will review the list at the beginning of each month, and online registrations will be opened when space allows.
We are currently accepting everyone who lives within our catchment area. You do not need proof of identification, address or immigration status to receive care or see a doctor.
All new patients will be offered an appointment for a New Patient Health check with the practice nurse.
Please note: It can take up to three weeks for your registration to be processed.
Find a GP.
Find your NHS number here.
Named Accountable GP information.
Out-of-Area Patients
Patients who move out of the catchment area will be advised to register elsewhere.
We understand this may be upsetting, especially for long-term patients living just outside the boundary. However, we do not make exceptions, as this would be inherently discriminatory.
We hope this explanation helps clarify the reasoning behind Out-of-Area De-registrations and reduces unnecessary correspondence. Your understanding is greatly appreciated.
Change of Personal Details
If your name, address, telephone number, or email changes, please let us know by:
- Visiting the surgery
- Phoning us or via email.
- Updating your record on Patient Access (registered users only)
Thank you for your cooperation in helping us keep your records up to date.