For a list of local services please visit our CPCS selfcare page.
General Practitioner (GP)
Expert Medical Generalist (EMG) and senior clinical decision maker. In this role, the GP focuses on three main areas: undifferentiated presentations; complex care in the community; and whole system quality improvement and clinical leadership. They lead the Primary Care team detailed below. We will direct your care to the most appropriate team for your symptoms.
Practice Nurse (PN)
The duties of a PN include: asthma/COPD reviews, blood taking, BP monitoring, lifestyle advice, smear taking, HRT advice, travel advice and immunisations, ECGs, spirometry, B12 and hormone injections, diabetes checks, hypertension reviews, NHS health checks.
Health Care Assistant (HCA)
HCA duties include: blood taking, BP monitoring, ECGs, Flu vaccinations, B12 injections, hypertension reviews, NHS Health checks, New patient checks, Diabetic foot checks, Lifestyle advice
Practice Pharmacy Team
The Pharmacy team are responsible for the medicine management of all patients in the practice. They assist the GPs in ensuring that the patients are on the right medications for their condition, and monitor these going forward. Speak to the pharmacy team about any queries regarding your medication.
Community Pharmacy
The Community Pharmacy should be your first stop for common conditions such as: allergies, backache, colds, dry skin, sore throat, headaches, indigestion, constipation, diarrhoea. Further information on what the pharmacy can treat can be found on our Community Pharmacy page.
Community Care and Treatment Services
Their duties include: taking blood, chronic disease monitoring, wound care, dressings and removal of sutures/stitches, ear care, minor injuries and more.
First Contact Physio (FCP)
The FCP team are the best first point of contact for any muscular or joint problems. They can provide diagnosis and treatment for your condition, as well as refer you on to specialists if that is required. Their service is designed as an alternative to seeing a GP.
Watch a short video on YouTube that explains the role of a First Contact Physiotherpist.
Mental health and Wellbeing Team
They can refer you on for more specialist care should it be required. There are various other mental health and wellbeing services that can be contacted outwith the surgery. We can provide patients with contact numbers and self referral options.
Watch a short video on Youtube to learn more about the role of mental health practitioners in primary care.
Eye Conditions
Eye conditions can be managed by your local Opticians. They can treat a majority of eye problems such as: sticky eye, floaters, pain in and around the eye, and blurred/reduced vision. Opticians can also refer you on to ophthalmology at the hospital if required. They maintain emergency appointments on a daily basis should you require your eye looked at urgently.
District/Community Nurses
The District Nurses deliver care to all the patients who are housebound and cannot be seen by a nurse at the surgery. They meet on a regular basis with the GPs to discuss their workload and determine the care each patient will require. Although they do liaise with the GPs, they manage their own caseload.
NHS 111
When the surgery is closed or when you are advised to, please contact NHS 111 by calling 111 or visiting 111.nhs.uk. They can offer advice out of hours and refer you on to the hospital (such as A+E) should you require going there. If you suspect a heart attack or stroke, call 999.
NHS Website
www.nhs.uk this website contains a great deal of information to manage non life-threatening conditions at home. People are often surprised by what they can treat themselves. You may find this useful for when you do have to wait to be seen by the surgery or you may even find that the self-help advice is all you need and the issue goes away.