If you are managing the health of another, you can apply for proxy access. This provides access to the person's online account for:
- book and view appointments
- order medication
- access to medical records
To request Proxy Access a form must be completed by the patient and the chosen representatives. Two forms of ID must be seen for each representative (one must be photographic and one proving address).
Proxy access on behalf of children
People with parental responsibility for children have rights to access their children’s records. This is in most cases. Not all parents have parental responsibility. Proxy access for parent and guardian to a child’s record is a practice-level decision.
Proxy access on behalf of another adult
A person must request an account for online access at the practice where the person they are acting for is a patient. Proxy is the recommended alternative to sharing login details.
More information
RCGP guidance on Proxy Access
NHS App: Using linked profiles to access services for someone else